Are you passionate about delivering outstanding customer service? Do you thrive in fast-paced environments and love helping people resolve their issues? Are you looking for a rewarding role with excellent career progression opportunities?

We are currently looking for a Customer/Charging Service Representative to join our dynamic and rapidly expanding team in Runcorn. This is your chance to make a real difference in a progressive organisation that values its people and promotes growth from within.

Hours of Work: Full time - Fully flexible

As a Customer/Charging Service Representative, you will be the friendly face and voice of our organisation, providing seamless support to our customers on a range of services. You will handle inquiries, process payments, manage accounts, and contribute to our team efforts to maintain high standards of service. Your professionalism and dedication will play a key role in strengthening our reputation and ensuring customer satisfaction at every interaction.

Customer/Charging Service Representative Requirements:

1. Excellent communication skills, both written and oral
2. Strong problem-solving abilities and a proactive attitude
3. Experience working in customer service or call centre environments
4. Ability to multitask and remain calm under pressure
5. Flexibility to adapt to changing priorities and work schedules

Customer/Charging Service Representative Benefits:

1. Competitive salary packages with regular reviews
2. Potential for career advancement and professional development
3. Supportive team environment and ongoing training
4. Generous holiday entitlement and pension scheme
5. Excellent work-life balance in a vibrant city setting

Meet the Organisation: Who We Are and What We Do

We are a leading organisation in the Customer Service and Call Centres industry, committed to delivering high-quality services that make a difference. Our dedicated team works passionately to ensure our customers receive efficient and respectful support across all our offerings. With a focus on innovation, development, and team spirit, we strive to be the employer of choice for talented individuals looking to grow their careers.

If you think you are suitable for this Customer/Charging Service Representative role and want to start an exciting new chapter with us, don’t wait any longer! APPLY NOW and take advantage of this fantastic opportunity to join a forward-thinking organisation that values its people and fosters success.